Managed Services

Vantage Systems includes the following managed services with our SaaS offering:

Enterprise Application Hosting

  • Fully-managed solution
  • 24/7 monitoring and support

Change Control Management

  • Application release management
  • Validation documentation

Application Administration

  • Patch and maintenance administration
  • Code installation uplifts/upgrades
  • Application log monitoring
  • Server-side daemon/service monitoring
  • Application server event monitoring
  • Application server extension and upgrade management
  • User set-up, role set-up and security management

Database Performance Management

  • Patch administration and database software maintenance
  • Database tuning
  • Application tuning, including index usage and optimization
  • Production and validation schema/database management, including review and approval of any changes to database design
  • Database refresh between production/test/development databases where necessary
  • Backup and recovery design and implementation
  • Database failover design and implementation
  • Technical support and overall database troubleshooting
  • Database monitoring for hardware usage and future growth
  • Database error log monitoring

Operating Systems Management

  • Operating systems patch management
  • System resource management
  • Subsystem management
  • Disk usage monitoring
  • IIS/WWW services monitoring
  • Memory usage monitoring
  • Event log monitoring
  • Security updates

Network Infrastructure Management

  • Network design
  • Network performance
  • Network devices

Our enterprise data center provides a secure, scalable infrastructure for your company's data. Below are some of the key features:

State of the art security, with human and multi-level biometric systems.
Human intervention prevents attempts to breach systems, biometrics prevents social engineering.

Redundant power generation and UPS systems.
Always-On UPS with backup generators ensures that your gear stays on. The center features true diverse power systems to your gear. This level of redundancy is commonly known as 1+1, A and B power.

Cooling systems designed to cool an ultra high-density environment.
Redundant dry coolers and hot aisle / cold aisle configuration ensure proper cooling.

High-availability network.
The network backbone provides high-speed Internet connections over redundant SONET connections.