Products & Services



Our product and service offerings represent an evolution of the Software as a Service model.

We refer to them collectively as a Managed Software Service.

 

Rapid implementation
- Baseline system implemented in 4 weeks
- Advanced functionality implemented as customer organization requires

Lower costs
- No initial capital investment in software or IT infrastructure
- Application and infrastructure support costs spread among customer base 

Reduced complexity
- Customer focuses on how the system will be used in its business
- Data center and infrastructure management provided
- Software and data center change control provided

Security
- End user authentication
- Isolation of customer data
- 24x7 monitoring of data center
- Server redundancy for fault tolerance and disaster recovery

Pre-configured and customized for life sciences

Project Accounting and project based client billing module

Centralized QC/QR module

Electronic Batch Record module

Customer Portal  (Commercial eCommerce) module

Analytics module

Business Process module

Outsourced Manufacturing module

Chargebacks and Pricing module

21-CFR-Part11 compliant

Pre-defined validation templates

Reporting customized for life sciences

Validation Change Control
- Validation master plan templates
- Predicate rule maps
- GAMP IV methodology

SOX-404 Compliance
- Key controls template
- Customer self-assessment template

Business Process Improvement
- Process mapping
- Conference room pilot facilitation
- Process integration